Customer Operations Specialist

Job Descriptions :



- Respond promptly to customer inquiries via message and phone call in a professional and courteous manner. ???????????????????????????and??


- Resolve customer complaints effectively and efficiently, escalating complex issues to the appropriate department when necessary. ????????????,???????????????


- Provide product or service information to customers, including usage, availability, and upgrade details. ????????????,???????????????


- Keep accurate data records of customer interactions, documenting inquiries, complaints, and resolutions. ????????,????????????

(Apply now at https://my.hiredly.com/jobs/jobs-malaysia-julytech-sdn-bhd-job-customer-operations-specialist)
; Requirements:- Job Requirements ???? :



- Education : Diploma or equivalent. ??????,??????


- FRESH GRADUATES are encouraged to apply. ?????????


- Strong communication skills in both English and Mandarin, in written and verbal. ?????and??????,???????


- Excellent problem-solving abilities and a customer-focused mindset. ?????????????????????


- Proficiency in using Microsoft Office Suite. ??????????

Why choose to be part of Us???????



-In addition to a base salary, your effort and hardwork will be reward through special incentives structure. ???????????????


- A nice, fun, friendly company who will treat you like his family. ????????


- A team who doesn't mind teaching and guiding you as long as you are coachable and a Thinker. ??????and??????


- Coaching opportunity. ???????


- Provide MacBook, iPad and Adobe softwares. ????????MacBook , iPad???????


- Accessible to public transport. ????,3????KTM and BRT


- Free Coffee all day. ??and??????


- Fully stocked pantry and unlimited snacks ????????


- Free Leisure activities in office ??????


- Weekly team-bonding sports event ????????