Customer Service Consultant (Taman Molek, Johor)
Add expected salary to your profile for insights.Key Responsibilities:As a Customer Service professional that politely and proficiently attends to service requests and sales interactions with walk-in customers at the shop.Handle enquiries on services provided i.e.
Postpaid, Prepaid, Broadband, Account Status, etc.Responsible for handling customer information, monetary transactions, handsets and ensuring proper control, reconciliation, and timely updates in the system.Maintain accurate and comprehensive records of new and existing customers.Requirements:Candidate must possess at least a SPM or Diploma.Preferably with retail experience in telecommunication products and services.At least One (1) year of working experience in the related field is required for this position.Able to work in flexible hours including weekends and public holidays, according to the retail operational requirement.Sales oriented and able to work independently.Good communication and customer service skills.Good discipline and ability to work as a team.Summary of role requirements:Looking for candidates available to work:Monday: Morning, AfternoonTuesday: Morning, AfternoonWednesday: Morning, AfternoonThursday: Morning, AfternoonFriday: Morning, AfternoonSaturday: Morning, AfternoonSunday: Morning, AfternoonNo experience required for this role.Working rights required for this role.Expected start date for role: 01 February 2025.Expected salary: RM2,100 per month.We are a regional diversified company offering a comprehensive suite of services and solutions for the telecommunications industry.
To support our expansion plans, we are inviting suitable candidates to join us.We invite interested applicants to apply online with their resume stating current and expected salary with a recent photograph.#J-18808-Ljbffr