Customer Service Consultant (Vivacity Mall, Kuching,Sarawak)

Customer Service Consultant (Vivacity Mall, Kuching, Sarawak)Add expected salary to your profile for insights
Key Responsibilities:
As a Customer Service professional that politely and proficiently attends to service requests and sales interactions with walk-in customers at the shop.
Handle enquiries on services provided, i.e., Postpaid, Prepaid, Broadband, Account Status, etc.
Responsible for handling customer information, monetary transactions, handsets, and ensuring proper control, reconciliation, and timely updates in the system.
Maintain accurate and comprehensive records of new and existing customers.
Requirements:
Candidate must possess at least an SPM or Diploma.
Preferably with retail experience in telecommunication products and services.
At least One (1) year of working experience in the related field is required for this position.
Able to work in flexible hours including weekends and public holidays, according to the retail operational requirement.
Sales-oriented and able to work independently.
Good communication and customer service skills.
Good discipline and ability to work as a team.
Summary of Role Requirements:
Looking for candidates available to work:Monday: Morning, Afternoon, Evening
Tuesday: Morning, Afternoon, Evening
Wednesday: Morning, Afternoon, Evening
Thursday: Morning, Afternoon, Evening
Friday: Morning, Afternoon, Evening
Saturday: Morning, Afternoon, Evening
Sunday: Morning, Afternoon, Evening1 year of relevant work experience required for this role
Working rights required for this role
Expected start date for role: 01 February 2025
Expected salary: RM1,700 per month
We invite interested applicants to apply online with their resume stating current and expected salary with a recent photograph.#J-18808-Ljbffr