Customer Service Executive

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Responsibilities:Order processing, monitors progress, confers with production control personnel to ensure timely delivery in accordance with customer's requirements.
Prepare monthly reports to Inter Companies such as sales v/s budget report etc.
Liaison with group companies on all matters related to supply chain.
Prepare sales forecasts and estimates.
Provide information regarding specification of goods, product's price, and any other updates to customers.
Liaise with Quality Department to ensure product quality meets customer's expectations and resolve customer complaints on quality issues.
Monitor inventory to ensure sufficient inventory to support schedule upside from customers.
Undertake any ad-hoc tasks as and when required.
Requirements:Candidate must possess at least a Post-Graduate Diploma / Bachelor's Degree / Professional Degree in Business Studies/Administration/Management or equivalent.
Preferably with sales experience/customer service experience in manufacturing industries.
Ability to multi-task in a fast-paced environment with minimal supervision.
Required language(s): able to communicate inMandarin and English.
Fresh graduates are encouraged to apply as training will be provided.
Application Questions:How many years' experience do you have as a Customer Service Executive?
Do you have order processing experience?
Do you have customer service experience?
How many years' experience do you have with forecasting for businesses?
Do you have freight forwarding experience?
Company Overview:PennEngineering has enjoyed a sustained history as a global leader in the fastening industry since our founding in 1942.
PEM, the company's leading brand, has been recognized as the premier product in the thin sheet fastening industry for over 78 years.
Our expanding portfolio of fastener designs and technologies continues to keep pace with the challenges presented by an ever-evolving marketplace.
Our solutions and engineering expertise benefit from ongoing investment in research, new product development, and strategic locations around the world.
Our customers gain the benefits accrued from our worldwide presence grounded in "local" access, and as a result, we remain the "go-to" engineered fastening resource for virtually every industry, including electronics and computer, data/telecom, medical, automotive electronics, EV charging infrastructure, and sheet metal fabrication categories.
For more information on PennEngineering, please visitwww.pemnet.com .#J-18808-Ljbffr


Nominal Salary: To be agreed

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