Customer Service

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Responsibilities:Providing introductory information to prospective and new customers.
Ensuring that consumers are satisfied with products or services by handling complaints and inquiries.
Creating posters/advertisements to attract customers.
Creating content for social media posts.
Following up with clients or customers by phone or WhatsApp to check that they're still satisfied with their purchases.
Troubleshooting common issues with products or services.
Entering and maintaining daily data of transactions of sales.
Qualifications and Requirements:Citizen of Malaysia.
Diploma/Bachelor's degree in business, graphic design, communication or any related field is an advantage.
Proficient in Microsoft Office suite.
Proficient in editing tools such as Adobe or Canva is an advantage.
Have own transport.
Able to work overtime.
Application Questions:Your application will include the following questions:
Which of the following statements best describes your right to work in Malaysia?
What's your expected monthly basic salary?
Which of the following types of qualifications do you have?
How many years' experience do you have in a Customer Service Role?
Do you have experience in a sales role?
Which of the following Microsoft Office products are you experienced with?
Do you possess or have access to your own transportation?
Do you have customer service experience?#J-18808-Ljbffr