Customer Service

Job ResponsibilitiesResolve product or service problems by clarifying and understanding customer complaints.
Determine the cause of the problem and select the best solution.
Expedite corrections or adjustments and follow up to ensure resolution.
Maintain customer records.
Exhibit excellent phone manner.
Demonstrate excellent presentation and communication skills.
Adopt a hardworking and dedicated approach.
Communicate with clients based on their complaints.
Attract potential customers by answering product and service questions and suggesting information about other products and services.
Prepare correspondence and fulfill customer needs to ensure customer satisfaction.
Possess knowledge of commonly used concepts, practices, and procedures within the field.
Work independently.
Ensure excellent service standards and maintain high customer satisfaction.
Complete any other tasks assigned by management from time to time.
Company InformationRegistration No.
200103058689
Your application will include the following questions:
Which of the following statements best describes your right to work in Malaysia?
What's your expected monthly basic salary?
Do you have customer service experience?
Which of the following types of qualifications do you have?
Which of the following Microsoft Office products are you experienced with?
How many years' experience do you have in a Customer Service Role?
Which of the following languages are you fluent in?
How much notice are you required to give your current employer?#J-18808-Ljbffr