Reporting to the Center Manager/ Operations Manager, the Customer Service Officer is the first contact point for clients and visitors to our center.
As part of the team, the front desk executive's role is to assist in the smooth and efficient running of the center, to adhere to protocols at all times in line with the company strategy, goals and values; and be knowledgeable about the services we provide.Our team is expanding and we are looking for multiple positions of Customer Service OfficerResponsibilitiesProvide quality customer service at all times; greet customers in a professional, friendly and polite manner.Proactively assist customers in an informative and helpful way on enquiries relating to their appointment bookings and follow-up promptly on customers' requests.Constant monitoring of the appointment system to maximize available appointment time.Handle payment transactions and ensure accuracy of records.Maintain and accurately file records and update client's information.Responsible for keeping the counters area clean and organized.Assist with inventory management.Any ad hoc duties requested by the center manager/operations executive.RequirementsPreferably with experience in admin and/or customer service.Positive attitude and good team player.Good interpersonal skills with strong communication ability.Good work attitude and willing to learn.Able to work independently and as a team.Computer Savvy and proficient in MS Office.Working Location• High payout in commission with many incentive schemes to achieve your desired salary goals.• Medical, Dental and Personal Insurance Benefit.• Longevity Bonuses.• Staff discount for purchasing of products and treatment package.• Career growth and progression.Interested candidates are welcomed to apply online with a comprehensive resume, via the "APPLY NOW" button below.We regret that only shortlisted candidates will be notified.#J-18808-Ljbffr