Quote Creation Respond to customer's request for quote on a timely basisGenerate formal quote in accordance with applicable Corporate Sales and Marketing PolicyEnsure pricing and discounts are accurate in formal quotationBe updated on sales, marketing and promotion program and administer these accordinglyRespond to customer query on price, discount and availabilityEstablish and maintain effective lines of communication with Account Manager, management, business and cross-functional teams to resolve quote related issuesFollow-up on outstanding quote issues and take ownership for customer satisfaction in assigned area. Order Acceptance and Order Entry: Primary contact for accepting orders from trade customer.Ensure adherence to Corporate Order Acceptance Policy, standard terms and condition and export administration requirement.Ensure proper approvals for any non-standard or specially negotiated terms and conditions, and ensure supporting document is in order.Enter and edit order, including change order, credit and rebill, in accordance to Keysight policies and processes.Follow-up and correct pricing or configuration issues. Order Management: Negotiate with Field/Customer and division to establish committed delivery date.Proactively manage order to meet committed delivery date and any special delivery requirement.Actively follow-up on cash-in-advance payment from customer and ensure that any shipment out of division can be duly delivered to customer.Ensure all order result in clear and payable invoice, and that invoice and revenue recognition is triggered in accordance to revenue recognitionEstablish and maintain effective lines of communication with Account Manager, management, business and cross-functional teams to resolve customer order related issues.Insure Customers are proactively notified of changes in order status. Follow-up on outstanding issues and take ownership for customer satisfaction in assigned areaJob Qualifications: Bachelor Degree or University Degree of equivalent.Proficient in English and Japanese language is a must.Follow Keysight Japan Working Calendar is a must.Capability to handle multiple tasks and responsibilities.Ability to work in a stressful environmentUsage of standard approaches to simple problem resolutionBasic escalation management skillsBasic IT /technology knowledge