Customer Service Representative

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Job Responsibilities:Responsible for handling telephone calls, enquiries, incoming and outgoing emails related to order management.
Responsible for managing orders administration.
Liaise and efficiently manage customers, dealers & agents.
Managing order transaction for customers.
Ensure proper filling and storage of Sales Orders and Correspondence in the system.
Ensure all system and manual delivery orders are confirmed.
Maintain good relationship with customers by providing professional service.
Comply with established processes and procedures.
Minimum Requirements and Qualification:Diploma or Degree in Business Administration or related areas.
At least 2 years of customer service experience is required.
Knowledge of customer service procedures and systems.
Good communication and problem-solving abilities are required.
Multiple languages speaking ability is preferred.
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Your application will include the following questions:
Which of the following statements best describes your right to work in Malaysia?
What's your expected monthly basic salary?
Which of the following types of qualifications do you have?
How many years' experience do you have as a customer services representative?
Which of the following languages are you fluent in?#J-18808-Ljbffr