Customer Service Support, Medical Division (Pharmaceutical Company)

Job Description Open Position: Customer Service Support, Medical Division (Pharmaceutical Company) A pharmaceutical company is currently hiring a Customer Service Support, Medical Division to join them in the Selangor company.
Key responsibilities include: Holds a Diploma/Degree in Healthcare related subjects with more than 1 year working experience.
Recognize interactions that involve adverse events and/or product quality complaints and manage them in compliance with the applicable procedures.
  Record all interactions accurately in the necessary database.
Ensure documentation is complete concise, and adheres to Good Documentation Practices.
Work together with colleagues to exchange effective methods and practices that meet the needs of customers, and provide feedback to consistently improve daily processes.
Collaborate in inquiries, surveillance, and inspections.
Good proficiency in written English and proficient verbal communication skills in a professional context in English.
If you are interested, please send your CV to ******  for a confidential discussion.
Visit www.btcrecruitment.com today.
Please take note that only shortlisted candidates will be notified.
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