Customer Services and Logistics Executive
Warehousing, Storage & Distribution (Manufacturing, Transport & Logistics)Full timeJB Cocoa is the brand of cocoa ingredient products by JB Foods Limited (JB Foods for short, or the Group), namely cocoa mass, cocoa butter, and cocoa powder, which are used to produce chocolate, chocolate confectionery as well as cocoa-related food and beverages.From its early beginnings as a processor of wet cocoa beans to dry cocoa beans in the 1980s, and established since the 2000s, Singapore-listed JB Foods (SGX:BEW) has grown to be one of the major cocoa ingredient producers in the world.Today, JB Food's worldwide customers range from international trade houses to end users, with operations spanning Asia Pacific (China, Indonesia, Malaysia, and Singapore), Europe, North America, and West Africa.Job DescriptionWe are looking for a Customer Services and Logistics Executive to handle shipment and delivery arrangements, ensure timely delivery of finished goods to customers in satisfactory conditions, in compliance with our policies and quality standards.Roles and ResponsibilitiesGenerate comparison reports for ocean and/or air freight, and negotiate with forwarding companies.Make bookings with shipping liners and/or freight forwarders.Liaise with customers on shipping instructions and provide ongoing updates on shipment details.Ensure prompt completion of all inbound and outbound shipping documentation, and that all overseas imports and exports are handled smoothly, with timely clearance and on-time arrival and delivery.Work closely with the Sales & Marketing department on customers' shipping arrangements (by sea, air, or trucking).Coordinate with hauliers and forwarders for the container trucking arrangements.Coordinate with the warehouse department for stuffing arrangements.Prepare a full set of shipping documents based on customer's requirements.Perform checking and verification of external invoices involving shipping liners, forwarders, hauliers, fumigation, and others.Liaise with government authorities, i.e., customs to ensure compliance with respective custom procedures for all export-oriented shipments.Maintain the filing system for all export shipping documents for easy retrieval.Job RequirementsDiploma or Bachelor degree in Supply Chain Management, Business Administration, or related fields.Minimum 3 years of working experience in a related field.Experience with SAP system is an added advantage.High integrity with good analytical and problem-solving skills.Strong interpersonal skills, able to communicate and negotiate with different stakeholders.Able to work under minimum supervision.What we offerWe take care of our employee well-being; here are some benefits that you will be entitled to when you join us:Miscellaneous AllowancesMedical CoverageInsurance CoverageMaternity and Paternity LeaveAnnual KPI and Individual BonusCompany InformationCompany AddressCompany Size501 - 1000 EmployeesWorking hoursRegular hours, Monday - Friday#J-18808-Ljbffr