Customer Services Executive

Responsibilities:-
To ensure potential clients inquiries are attended to accurate and timely manner.
Handling of clients inquiries, requests & feedback.
To be responsible for new clients sales conversion, appointments, sales etc
Office admin task.
Processing orders , forms and requests.
Ensure customer satisfaction and provide professional customer support.
Consistently stays abreast of any new information on the company’s products & services , promotional campaigns etc to ensure accurate and helpful information are supplied to clients when they make inquiries.
Record all customer interactions and ensure that all issues are resolved in a timely manner.
to oversee, develop and maintain payment gateway to outsource delivery mechanism.
Documentation
Conduct clerical duties, including filing, handling outbound call, answering phone calls, responding to emails and preparing documents.
Prepare file, documents, including invoicing and etc.
Requirements:
Candidates must possess at least Certificate/ Diploma/Degree or Other or equivalent.
Required languages: Mandarin and English
At least 1 year(s) of working experience in the related field is required for this position.
Self Motivated and minimum supervision needed. Must have knowledge Mc Word and Excell.
Language : Mandarin
FRESH GRADUATE ARE ENCOURAGE TO APPLY