Customer Success

This job is in Customer Success, with remuneration up to RM6,000. Off days: 8 per month. You might like this job because it involves refining service plans, maintaining customer data, and optimizing products.
Monthly remuneration:Up to RM6,000 (Basis Salary + Overtime + Benefits)
Working Hours:Morning shift 10am-10pm, Night shift 10pm-10am
Job DescriptionEvaluate daily performance to refine service plans and deliver valuable services to customers.
Responsible for gathering customer data, performing regular customer maintenance, safeguarding user rights and interests, and maintaining service reputation.
Stay informed about the market situation, analyze root causes of any problems by considering industry characteristics, and continuously improve and optimize products.
Uploading and implementing changes to company systems and processes.
Job RequirementsPossess a strong commitment and sense of responsibility, with the ability to handle pressure and self-motivate.
Basic Microsoft Excel skills.
Willingness to work rotating shifts as the platform operates 24 hours every day.
SkillsOnline Communication
Customer Service
Experience Level#NoExperienceNeeded
Junior Executive
Job SpecialisationPre-Sales / IT Business Analyst / Business Intelligence#J-18808-Ljbffr