Customer Success Specialist

Job Overview As a Customer Success Specialist , you will be the primary point of contact for our Mandarin-speaking customers, providing exceptional support and guidance to ensure they have an outstanding experience with our services.
You'll handle customer inquiries, resolve issues, and support customers in a friendly and efficient manner.
Requirements Job Requirements Language Proficiency : Fluent in Mandarin and proficient in English (both spoken and written).
Experience : 0-5 years in a customer service or related role; fresh graduates are encouraged to apply.
Preferred Background : Experience in customer service, customer success, or support is an advantage.
Flexibility : Able to work on a 24/7 rotational shift schedule.
Education : Open to all Malaysian citizens with relevant academic qualifications.
Benefits Benefits Competitive Salary : RM2,800 - RM3,300 per month, with a Language Allowance of RM300.
Professional Development : Opportunities for growth and advancement within the company.
Medical Coverage : Comprehensive medical benefits for you.
Work Environment : Join a dynamic and inclusive team focused on collaboration and success.
Start Dates: Choose from November 4th, November 18th, or December 2nd.
If interested, please send your resume to ****** or WhatsApp us at 017-473-6061