Cutomer Service Advisor (Mandarin & English Speaker) - Automobile Industry

Customer Service Advisor (Mandarin & English Speaker) - Automobile IndustryAnswer customer inquiries via phone and email.
Actively listen to customer concerns and effectively address their needs.
Resolve customer issues promptly and efficiently, including but not limited to:
Product inquiries and concerns
Warranty claims
Complaints and escalations
Build and maintain strong customer relationships:
Foster positive and lasting relationships with customers
Proactively identify and address potential customer issues.
Provide accurate and timely information to customers.
Your application will include the following questions:
Which of the following statements best describes your right to work in Malaysia?
What's your expected monthly basic salary?
Which of the following types of qualifications do you have?
How many years' experience do you have as a service adviser?
Do you have experience in a role which requires relationship management experience?
Do you have customer service experience?
Which of the following languages are you fluent in?
How would you rate your English language skills?#J-18808-Ljbffr