Primary Responsibilities: - Learning & Development To plan the hotel's annual training program in consultation with Learning & Development Manager and roll out the training plan ensuring the respective programs are well received by the employees and their immediate supervisors. When required, the incumbent also performs the duties of a trainer.To monitor, in conjunction with Learning & Development Manager, employees' training and ensure that staff attend mandatory training programs (such as orientation program) and department SOP training is carried out including any other ad-hoc training programs introduced by the hotel.To pay close attention to the training requirements of department staff and to further develop those who show greater potential. To promote and develop a wide variety of in-house learning opportunities.Recruitment and Manpower Planning To be responsible for the hotel's recruitment program, which will include activities such as advertising, screening, interviewing, reference checking, and employment offers.To prepare the hotel's annual manpower budget in consultation with the department managers and submit it to management for approval. In preparing the manpower budget, the incumbent works closely with the department managers in arriving at the appropriate manpower strength for each department paying attention to issues like manpower cost, productivity, etc.Welfare To play a leadership role in negotiations with union such as collective agreement, annual wage agreement, etc. The incumbent gathers information from competitive hotels, analyze the information and makes recommendations to management for adoption.To manage the day-to-day employee relations activities ensuring that there is good and healthy working relation between the hotel management and the union.To co-ordinate the hotel's recreational and sports activities including the staff cafeteria and ensures that staff's welfare and interests are addressed. The incumbent sits on such committees and plays an active role.Performance Management To conduct performance review of department staff and provide honest feedback on their respective performance, the aim being to guide and improve performance where there is shortfall in performance and reinforce and performance if performance has reached an acceptable level of competency. Experience: - Excellent knowledge of human resource management, preferably in a hospitality set-up.Management and leadership experience in small team environment.Strong interpersonal skills and ability to interact at many levels.Excellent communication skills – oral and written.