Engineer Ii, Field Service

Work Schedule
Other Environmental Conditions
Office Job Description When you're part of Thermo Fisher Scientific, you'll do challenging work, and join a team that values performance, quality and innovation. As part of a successful, growing global organization you will be encouraged to perform at your best. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people the resources and chances to create significant contributions to the world.
As a field service engineer, ensure customer needs are met using appropriate resources:
Conduct on-site tool installations and follow testing procedures to ensure accurate working order • Conduct on-site scheduled planned maintenance visits Provide troubleshooting and repair support for customers and other field service personnel • Cultivate and develop positive working relationships with customers, system users, and company personnel Successfully complete technical training as required • Proactively seek out additional learning opportunities both inside and outside of the region Travel, sometimes on short notice to customer sites to resolve problems or support colleagues • Complete and submit administrative reports Partner with colleagues to acquire or provide technical mentorship and training Provide training for users on system operation Make yourself available to train and mentor new field service engineers Provide feedback to product quality teams Education
Minimum educational requirement Diploma / Degree in engineering (preferably in Applied Physics, Electronics, or Electro-Mechanics), equivalent combination of education and experience in electronic system problem solving Minimum of 2-3 years of hands-on technical experience installing, repairing and calibrating tools such as SEM, TEM, FIB, Probers, or similar systems. #J-18808-Ljbffr