Administrative Assistant (Administration & Office Support)
Full time
Responsibilities:
Ensure a smooth on-boarding process for new and existing recruitment partners in accordance with Edutrust regulations.
Verify all documents are complete and accurate for generating partnership agreements.
Ensure all registered agents are reflected in AMS and on the website for PSB Academy.
Follow-up with relevant stakeholders to complete allocated tasks on time.
Release payment advice to partners on time and provide clarification as required.
Student Support Management:
Keep track of student course fee payments and status for SACA.
Work with CMs for student withdrawal and ensure all documents for refund cases submitted are complete and liaise with relevant departments for processing.
Highlight issues to Team Lead and Deputy Director when necessary.
Maintain a report of submitted applications.
Travel and Marketing Budget vs Actual Control:
Keep track of the approval budget given to CM for both marketing and travel and ensure CM spends within the budget.
Ensure staff claims submitted tally with the receipts before forwarding for payment processing.
Maintain records of Marketing invoices and ensure necessary approvals are obtained before forwarding for payment processing.
Reports:
Ensure compliance with all regulatory frameworks (i.e. EduTrust and PE Act) and ISO Certification.
Ensure Marketing Trip Reports, Conference/Meeting Minutes, Training Sessions, and other documentation are well documented and filed by CMs.
Generate quarterly New Student Survey (NSS) and ensure all CMs take and file appropriate actions to mitigate any lapses found in the results of the NSS.
Ensure all ISR forms, website, and marketing materials are up to date as per the situation requires.
Others:
Any other ad-hoc duties as required by the company from time to time.
Requirements:
Degree with 1-2 years of experience.
Responsible and takes initiative.
Passion to learn and ability to multi-task.
Ability to work in a team environment.
We regret to inform you that only shortlisted candidates will be notified.
Company InformationRegistration No. 200704825E#J-18808-Ljbffr