Job Summary
Responsible for the operations of the credit administration functions.
Key Responsibilities
Review and identify areas for improvement for prompt billings and collections.
Analyze and recommend enhancements to documentation processes.
Monitor documentation to meet the required quality management system.
Identify and recommend improvements to ensure daily operation processes are in compliance with the latest internal controls, policies and procedures, and statutory requirements.
Prepare, monitor, and review management reports and ensure reports are submitted timely and accurately.
Liaise with purchasers, financial institutions, solicitors, and other related parties to ensure proper documentation and early loan releases.
Understand the software usage, identify any shortcomings, and suggest improvements to enhance the system.
Prepare and maintain proper records and files of all purchasers, including ensuring the records in the developer's system are updated timely and accurately.
Cultivate teamwork, provide training, coaching, and support to the Sales Administration Staff (if any).
Maintain contacts with customers to understand their requirements.
Maintain the company's interest and image ahead by providing excellent services to purchasers, financial institutions, solicitors, and other related parties.
Maintain the confidentiality of the purchasers' and company's information.
Qualifications
Degree/Diploma in Administration/Management or minimum SPM.
Skills & Abilities
Computer literate with good communication and supervision skills.
Good working knowledge of statutory acts related to property development (e.g., Housing Developers (Control & Licensing) Act, Strata Title Act, etc.)
and developer's computer system.
Strong verbal and written communication skills.
Ability to learn.
Discipline.
Integrity.
Self-knowledge/Self-development.
Customer-oriented.#J-18808-Ljbffr