Executive Customer Service - Airline Ticketing & Reservations

The Position:
The Executive Customer Service will be required to manage incoming calls and emails from customers pertaining to ticketing, flight reservations and related products and services.
The Requirements:
SPM/STPM/Diploma/Degree in any discipline.
Excellent command of spoken and writtenEnglish and Bahasa Malaysia .
Experience in ticketing and customer service in the travel industry will be an added advantage.
Possess initiative, able to work independently and as a team.
Dynamic, highly motivated and a result-oriented team player with good interpersonal skills.
The Package:
Attractive Basic Salary: RM2,000 during training, RM2,250 during probation & RM2,500 during confirmation.
Attendance Allowance: can earn up to RM900 per monthupon confirmation only.
5% of Performance Related Bonus on a quarterly basisupon confirmation only.
Contact Centre Operating Hours: 24/7.
Work days/Hours: 5 day week, shift based; off days based on roster.
15 days Annual Leave / 14 days Medical Leave.
Medical and hospitalization insurance coverage.
Office Location:25th floor, Menara TA One, 22 Jalan P. Ramlee, 50250 Kuala Lumpur.
Email:******
Website:www.scicom-intl.com#J-18808-Ljbffr