Job title:Executive, Major Claims
Company:Prudential
Job description:Prudential's purpose is to be partners for every life and protectors for every future.
Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners.
We provide a platform for our people to do their best work and make an impact to the business, and we support our people's career ambitions.
We pledge to make Prudential a place where you can Connect, Grow, and Succeed.
The Executive, (Death, Critical Illness, Total & Permanent Disability) is actively involved in day-to-day operational production to meet the KPI.
The incumbent is required to achieve the expected daily individual's productivity, deliver service turnaround time, attend penders timely, attend training, and improve quality of assessment towards service excellence.
Responsibilities include:
Perform claims assessment and approval on all claims based on authority limit for the whole team.
Ensure all claims are assessed in accordance with SOP within TAT for claim process by team.
Accountable for team efficiency and effectiveness performance on TAT and productivity per level set.
Work independently and deliver KPI within the agreed timeline.
Execute daily tasks and clear assigned penders with urgency to ensure the team is performing within or exceeding target SLA.
Attend product and technical training and work with the team on acquiring and improving the required job and technical knowledge.
Comply with all regulatory (internal and external) and corporate requirements.
Complete any other tasks assigned by HR, company, or department activities/directives.
Prudential is an equal opportunity employer.
We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time/fixed-term work, or any other status protected by applicable law.
We encourage the same standards from our recruitment and third-party suppliers, taking into account the context of grade, job, and location.
We also allow for reasonable adjustments to support people with individual physical or mental health requirements.
Expected salary:
Location:Kuala Lumpur
Job posting date:Mon, 02 Sep 2024 22:35:20 GMT
Apply for the job now!#J-18808-Ljbffr