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Front Office & Guest Services (Hospitality & Tourism)
~~5 Star International Hotel Alike Working Environment~~
Free Parking at Indoor Parking Lot
Meal Discount for Staff
Yearly Increment and Performance Bonus
6 days off per month
About the role
Nirvana KL Berhad is seeking a talentedFront Office Executive/Assistantto join our dynamic team at our Nirvana 2 location in Kuala Lumpur.
In this pivotal role, you will be the first point of contact for our customers and visitors, ensuring a seamless and welcoming experience from the moment they walk through our doors.
If you thrive in a fast-paced environment and enjoy providing exceptional service, this is the perfect opportunity for you.
What you'll be doing
Warm Welcome & Reception:Greet and warmly welcome customers and visitors as they arrive, ensuring they feel valued and at ease.
Customer Support:Handle guest inquiries, concerns, and complaints with urgency and professionalism, ensuring a swift and satisfactory resolution.
Guidance & Assistance:Direct visitors to the correct locations or assist them with their needs, ensuring a smooth and pleasant experience.
Communication & Reporting:Answer phone calls promptly, provide necessary information, and assist with report preparation as needed.
What we're looking for
Education:Minimum of SPM qualification; Diploma or Degree in any field is a plus.
Experience:Fresh graduates are encouraged to apply—enthusiasm and a willingness to learn are key!
Language Skills:Proficiency in bothMandarinandEnglishis required for effective communication.
Additional:Kindly include arecent photowith your CV to help us get to know you better.
What we offer
At Nirvana KL Berhad, we are committed to creating a rewarding and supportive work environment for our employees.
In addition to a competitive salary, weoffer a range of benefits , including:
EPF, SOCSO, EIS
Medical Benefit
Optical & Dental Claim
Insurance Coverage
Training Provided
Weekly Sports Activities
Festive Gifts
Fully Air-conditioned Working Environment
Your application will include the following questions:
Which of the following types of qualifications do you have?
Which of the following statements best describes your right to work in Malaysia?
How would you rate your Mandarin language skills?
What's your expected monthly basic salary?
How many years' experience do you have as a Front Office Executive?
Which of the following languages are you fluent in?
How much notice are you required to give your current employer?
How many years' experience do you have as a customer services representative?#J-18808-Ljbffr