The story of Cartier is founded on audacity and passion. For more than 170 years, we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate offices. Our 9000+ colleagues of 105 nationalities are united by a shared independent spirit and commitment to excellence, striving to continuously enrich our Maison's heritage by pushing the boundaries of creativity.
We are looking for a Greeter to join us at our Cartier boutiques to be the face of our Maison and to effectively contribute to the success of our brand. If you have a heart for luxury jewellery and are passionate about serving people, we welcome you to apply now!
HOW WILL YOU MAKE AN IMPACT?
• As an Ambassador of the Maison, you are responsible for upholding the Cartier image and providing a consistently excellent client experience throughout the entire client journey.
• You will manage waiting times by informing clients about approximate waiting times, providing stock information, and sharing stories about the Maison and the boutique.
• You will also ensure smooth client flow and orientation throughout their journey in the boutique by assessing their needs and responding promptly and positively to their concerns.
HOW WILL YOU EXPERIENCE SUCCESS WITH US?
We believe in shared success, understanding that your actions elevate your team and brand. To contribute to team success you:
• Have strong team spirit.
• Maintain excellent communication in English and Mandarin.
• Be digitally savvy and possess strong organizational skills.
• Provide excellent service and be client-focused.
• Exercise flexibility and take the initiative to serve at the highest standard.
HOW DO WE KEEP YOU SMILING?
• A great opportunity to be part of a dynamic and diverse team that goes the extra mile to uphold outstanding service for our beloved clients.
• This role will also deepen your knowledge of luxury while enhancing your expertise in boutique operations and service.
• Finally, a plethora of opportunities within Cartier and the Richemont Group to help you develop and take your career to the next level.
YOUR JOURNEY WITH US:
• After being shortlisted, you will first meet the HRBP to get to know YOU and receive a preview of the team dynamics and company culture.
• Subsequently, you will meet with the Commercial Client and Operations Manager to dive deeper and assess your fit for this role. He/she will also share potential growth opportunities should you be successful in this position.
• Finally, you will meet with the Boutique Manager to learn more about our operations and have an opportunity to ask questions about the business and the Maison.#J-18808-Ljbffr