Position SummaryOur jobs aren't just about giving guests a smooth check-in and check-out.
Instead, we want to build an experience that is memorable and unique.
Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay.
They are empowered to move about their space and do what needs to be done.
Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional.
Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance).
Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.
Preferred QualificationsEducation: High school diploma or G.E.D.
equivalent.Related Work Experience: No related work experience.Supervisory Experience: No supervisory experience.License or Certification: None.
Marriott International is an equal opportunity employer.
We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.
We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savoring the good life.
Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savor the destination.
We provide authentic, chic, and memorable service along with experiences that inspire guests to savor the good life.
We're looking for curious and creative people to join our team.
If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien.
In joining Le Méridien, you join a portfolio of brands with Marriott International.Bewhere you can do your best work,beginyour purpose,belongto an amazing global team, andbecomethe best version of you.
Job DetailsJob title: Guest Experience Expert (Front Office)Position Type: Full TimeJob ID: 24218297Career area: Rooms & Guest Services OperationsLocation(s): Le Méridien Kuala Lumpur
Beware of recruiting scams.
Marriott maintains a 'no fees' recruitment policy.
We do not ask for money or charge fees to an applicant as part of the application process.
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