Human Resource Business Partner (Retail) – Johor Bahru, MalaysiaAs a Human Resources Business Partner (HRBP) in the retail industry, your primary responsibility is to provide strategic HR support and guidance to multiple brands and cities in the Southern Region.
You will collaborate closely with local retail management teams and business leaders to ensure alignment with organizational goals, foster a positive workplace culture, and drive employee engagement.
This role plays a critical part in executing HR initiatives, addressing employee concerns, and implementing best practices across the region.
This role demands a strategic thinker who can balance the unique needs of multiple brands and cities while upholding the organization's HR standards and fostering a positive workplace culture.
The successful candidate will play a pivotal role in supporting and enhancing the retail operations in your assigned region.
Key Responsibilities:
Strategic HR Leadership:
Collaborate with senior leadership to align HR strategies with business objectives.
Develop and execute HR plans tailored to each brand and city within the region.
Ensure compliance with federal, state, and local labor laws and regulations.
Talent Acquisition and Retention:
Partner with local hiring managers to identify staffing needs and implement effective recruitment strategies.
Support onboarding processes and retention initiatives to reduce turnover rates.
Monitor employee morale and propose engagement strategies.
Employee Relations:
Provide guidance and support to resolve employee relations issues, such as conflicts, disputes, and performance management.
Conduct investigations when necessary, ensuring fairness and compliance.
Training and Development:
Identify training needs and work with the HR team to develop training programs.
Facilitate or coordinate training sessions for employees and managers.
Performance Management:
Support performance appraisal processes, including goal setting, feedback, and performance improvement plans.
Assist in succession planning and talent development.
HR Metrics and Reporting:
Collect and analyze HR data to identify trends and make data-driven decisions.
Prepare regular reports on key HR metrics and trends within the region.
Change Management:
Assist with the implementation of organizational changes and ensure smooth transitions.
Address employee concerns and resistance during change initiatives.
Compliance and Policies:
Ensure that HR policies, procedures, and practices are consistent and compliant with legal requirements.
Collaborate with local management to maintain a safe and inclusive work environment.
Key Requirements:
Bachelor's degree in human resources, business administration, or a related field (degree preferred).
SHRM or HRCI certification is a plus.
A minimum of 5 years of experience in HR roles, specializing in retail and multi-location operations.
Driven by a passion for people, with a focus on inspiring, coaching, and developing teams.
Possesses a strong understanding of the retail/service industry and effectively connects with the target audience, particularly Gen Z.
Flexible and willing to spend maximum time in the field with the store teams.
Strong knowledge of employment laws and regulations.
Excellent communication, interpersonal, and negotiation skills.
Ability to work independently and as part of a team.
Analytical and problem-solving skills.
Proficiency in HRIS and Microsoft Office suite.
*Only shortlisted candidates will be notified
Seniority levelMid-Senior level
Employment typeFull-time
Job functionHuman Resources and Training
IndustriesRetail#J-18808-Ljbffr