Industrial Relations Expert (Jan 2025 Intake)Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.
Work with the world's most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!
About the role
This is an exciting opportunity to join TDCX Malaysia as an Industrial Relations Expert. In this full-time position based in Kuala Lumpur Sentral, Kuala Lumpur, you will be responsible for providing expert advice and support on all industrial relations and employment law matters to the company.
What is your mission?
Responsible for all industrial/employee relations activities which include investigations and disciplinary matters with internal management and legal employment activities.
Provide advice and support to business units on managing staff disciplinary matters.
Ensure compliance to company's policies and procedures as well as local labour law.
Support in the execution of HR practices and procedures.
Deliver trainings to management team as and when needed to update on changes to processes and education to newly promoted/hired management team.
Assist the Manager in creating materials for IR Knowledge Sharing & Training and conduct these sessions.
Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.
Who are we looking for?
Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, or Master's Degree in Human Resource Management, Law, or Business Studies.
Preferably a minimum of 2 years of working experience in the related field is required for this position.
Proven ability to work under pressure while maintaining a positive team attitude.
Ability to work under a very tight timeline and competing priorities.
Excellent organizational skills and a high level of integrity.
Positive attitude on taking on challenges and issues.
Excellent verbal and written communication skills in English and the language of the supporting market.
Who is TDCX?
TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.
TDCX helps clients, including many of the world's best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region's growth potential.
We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.
Your application will include the following questions:
Which of the following statements best describes your right to work in Malaysia?
What's your expected monthly basic salary?
Which of the following types of qualifications do you have?
How would you rate your English language skills?
How much notice are you required to give your current employer?
Which of the following Microsoft Office products are you experienced with?
How many years' experience do you have in industrial relations & employment law?
Which of these industries have you worked in?#J-18808-Ljbffr