Lead - Continuing Education (Bahasa Indonesia)

Responsibilities:
Responsible for the delivery and evaluation of soft & technical skills training on all aspects of client training; to prepare learners to perform job functions within predetermined KPIs/ performance standards.
Utilize appropriate delivery techniques in a blended/scenario/transmission/self-based learning environment.
Provide Coaching & Feedback and supervision during OJT/Nesting/TQ/Evolution.
Support Nesting/OJT/TQ/Evolution by observing, measuring and monitoring learners as needed.
Responsible for self-skilling & certification during periods of un-activity (classroom).
Develop non-classroom communication and training materials – for example, handouts etc.
Coordinate New Hire, Progression & Enhancement Training activity.
Assess participant and class performance in FT/CST & Nesting.
Participate in minor client interaction (include effective curriculum feedback and client visits).
Perform other related duties and assignments as required and as assigned by supervisor or manager.
Company:
ABOUT SUTHERLAND
We make digital human.
We are a global products and platforms powerhouse inside a trusted digital transformation services company.
Our mission is to deliver exceptionally engineered experiences for both customers and employees today, that continue to delight tomorrow.
For over 30 years, we have delighted and cared for our customers' customers across all industries building integrated cloud-based solutions to accelerate growth.
We are a team of global professionals, operationally effective, culturally meshed, and committed to our clients and to one another.
We call it One Sutherland.#J-18808-Ljbffr