We are seeking a dynamic and experiencedAssistant Manager - Learning & Developmentto drive key talent development and engagement initiatives across the South East Asia region.
The ideal candidate will bring 8-12 years of expertise in Learning & Development, coupled with a strong background in content creation, employee engagement, and performance management, particularly within theRetail / Hospitality industry .
This role requires proficiency in managingHRDF training budgetsand claims processes,Learning Management Systems (LMS) ,content design tools , and an ability to work with data-driven insights for training effectiveness.
KEY RESPONSIBILITIES
Learning & Development
Design, develop, and deliver impactful learning programs tailored to the region's business needs.
ConductTraining Needs Analysis (TNA)to identify skill gaps and align training plans with organizational goals.
Administer and manageLearning Management System (LMS)platforms, ensuring seamless user experiences and effective reporting.
Develop and executetraining calendarsand budgets, ensuring alignment with regional and organizational objectives.
Monitor and measure training effectiveness throughMIS reportsand key performance indicators (KPIs).
HRDF Budget Management
Oversee theHRDF training budget , ensuring compliance with regulations.
Manage theHRDF claims process , including preparation, submission, and follow-up for reimbursements.
Provide regular updates on budget utilization and ensure cost-efficient training initiatives.
Content Development & Design
Create visually engaging and interactive learning materials, e-learning modules, and presentations.
Utilize tools such asPhotoshop, Canva ,CorelDRAWor any other content design platforms to enhance learning content.
Collaborate with subject matter experts to design innovative learning solutions that drive employee development.
Employee Engagement & Performance Management
Lead and executeemployee engagement initiatives , fostering a positive and inclusive work environment.
Conduct regular employee surveys, analyze results, and drive actionable insights for enhancing engagement levels.
Support the execution and management of the organization'sperformance management process .
Partner with managers to identify employee development needs and align training programs accordingly.
Stakeholder Collaboration & Regional Support
Act as a key L&D partner to regional and local leaders to identify and address talent gaps.
Collaborate with HR and cross-functional teams to align learning initiatives with organizational objectives.
Be available for travel acrossIndonesia and Malaysia (8-10 days per month)for on-site training and employee development activities.
QUALIFICATION & SKILLS REQUIRED
Education
Master's degree inHuman ResourcesorPsychology(or equivalent).
Experience
8-12 years of experience in People Function with at least 5 years in L&D, with a proven track record in theretail industry .
Prior experience as an HR Business Partner is a plus.
Hands-on experience incontent developmentand utilizingdesign toolslike Photoshop, Canva, etc.
Prior experiencefacilitating trainingboth in person and virtually required.
Prior experience with delivering training to both leaders and individual contributors strongly preferred.
Fluency in English required.
Experience managingHRDF training budgetsand handling claims processes.
Proficiency in managing and optimizingLMS platforms .
Experience in leadingemployee engagementandperformance managementprocesses.
Technical Skills
Proficiency inMS Excel ( Pivot / VLOOKUP / etc), Word, and PowerPoint .
Advanced knowledge of e-learning, content development tools, and MIS reporting.
Certification in assessments (DiSC, Korn Ferry, MBTI) and learning programs (Frankly Covey, Situational Leadership) strongly desired.
Behavioral Skills
Strong analytical and problem-solving skills.
Excellent communication, interpersonal, and stakeholder management abilities.
High attention to detail and a proactive approach to challenges.
Ability to adapt to change and perform well in an ambiguous environment
Works at an advanced level to analyze potential solutions and create recommendations based on the expected benefits, costs, and overall value of the solution.
Typically works independently to develop solutions.
Location:Based in the Kuala Lumpur with travel required acrossIndonesia and Malaysia .#J-18808-Ljbffr