Mandarin Customer Service Representative

Handle inbound customer inquiries and requests via phone, email, and chat in Mandarin
Respond to customer questions and complaints in a timely, professional, and empathetic manner
Troubleshoot and resolve customer issues efficiently, with a focus on delivering a positive customer experience
Document customer interactions and maintain accurate records
Provide recommendations and feedback to improve customer service processes and procedures
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Your application will include the following questions:
Which of the following statements best describes your right to work in Malaysia?
What's your expected monthly basic salary?
Which of the following types of qualifications do you have?
How many years' experience do you have as a customer services representative?
Do you have customer service experience?
Have you worked in a call centre before?
Human Resources & Recruitment - 11-50 employees#J-18808-Ljbffr