?????,???: ??????????,??????????????????????????????????????????????????????????? KPI ? SLA??????: ?????????????, ????????? ? &? ????:SPM, UEC, O-level ???????:24/7 ?? - 5 ??????????????????????,????????????????: ????????????????KPI ??,????14???,14???,60?????EPF, SOCSO??????? - Insurance???? - Medical claims???? - Corporate Discount ????: Tower 8, UOA Business Park, 1, Jalan Pengaturcara U1/51a, Seksyen U1, 40150 Shah Alam, Selangor (??LRT?KTM Subang Jaya ?) ---------------------------------------------------------------------------------------------------
In this position, you'll are required to: Responsible for customer online consultation and answering questions, providing effective answers to customer consultation needsMaintain good communication and cooperation with relevant departmentsTo exceed customers' expectations in terms of customer service & accurate information.Work in a team to achieve the required KPI and SLA elements.To excel in this role, you'll require: Able to converse fluently using Mandarin and EnglishAble to read & write Traditional Mandarin wordEducation: SPM, UEC, O-level or; and aboveWorking Hours: 24/7 Rotational Shift - 5 days workingFresh Grads are welcomed to applyIt would be fantastic if you possess: Six months or more of customer service experiencePerks we offer: Attractive remuneration package above market standards.KPI incentives, Transportation allowances14 days AL; 14 days ML, 60 days Hospitalization leaveEPF, SOCSOHealth and life insuranceMedical ClaimCorporate deals Location: Tower 8, UOA Business Park, 1, Jalan Pengaturcara U1/51a, Seksyen U1, 40150 Shah Alam, Selangor (near LRT or KTM Subang Jaya station) It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.