**Roles & Responsibilities**:To establish, develop and maintain positive business relationships with our customers/prospects and thereby provide ongoing support and be the contact point to achieve customer satisfaction.To play the key role in developing new customers when opportunities emerge for Malaysia market.To look for business opportunities for Malaysia and continuously build relationship with customers at Malaysia. To support the customer and fulfil customer satisfaction. Sametime, company profitability is key deliverable to this role.To achieve customers KPIs, and company policies; Pitching for departments' support / response relating to customers' requirement and process alignment.To do budget planning, co-lead with peers to build stronger team.To develop and implement an annual business development plan with company required positive profitability.To Identify market segment trends and opportunities, develop and disseminates actionable information on target growth opportunities to seek out new market.To develop and build business proposal for new customer.To formulate and compile strategic marketing plan for the year.Adhoc problem solving skills and using creative 'out-of-box' thinking with ability to generate ideas and solutions.To meet distribution expectation from all restaurants.To seek proactive understanding of customer needs and achieve total customer satisfaction.To coordinate with internal resources to offer constructive solutions to satisfy the customers and to support their future growth.To liaise with operational teams to meet customers' special requests.To carry out other ad-hoc assignment as assignedTo achieve annual Key Performance Objectives set by customersTo achieve "Go Live" success of new business/ systemsTo conduct customer satisfaction survey result and audit resultTo achieve profitable business relationships**Qualification & Skill required**:Bachelor degree in Business Management, Marketing, Logistics Management, or related disciplinesMinimum 5 or more years of proven experience in managing supply chain system and temperature sensitive food distribution operations as well as proven customer service orientationAt least 3 years in a managerial role with project management skill and experienceExposure to the fast food chain industry and good connection with the shipping industry desirables (for imported products)Logistics operations business development management experience will be added advantage.Good business development experience in competitive marketsMulti-temperatures warehouse operations knowledge will be added advantage.Very good commercial, communication and negotiation skillsHigh level of EnglishIndependent, self-assured, self-starter and willing to take responsibilityQuick to act, adapt to changes quickly and be a change agent.Communicative, participative, persuasive and positiveBig pictured/ conceptual orientedCustomer oriented and result focusHave the capacity to learn and grow**Compensation & Benefits**Basic RM 11,000.00 - RM 15,000.0013th Month's PayPerformance BonusFamily medical check-up and medical coverage**5 Days Work**Public HolidaysUnrecorded 0.5 day leave on festival Public HolidaysAnnual LeaveCompany TripCompany DinnerFlexible Working Hours**Job Types**: Full-time, Permanent**Salary**: RM12,000.00 - RM15,000.00 per month**Benefits**:- Additional leave- Cell phone reimbursement- Flexible schedule- Free parking- Health insurance- Maternity leave- Opportunities for promotion- Parental leave- Professional development- Work from homeSchedule:- Day shift- Monday to FridaySupplemental pay types:- 13th month salary- Performance bonus**Education**:- Bachelor's (preferred)**Experience**:- Being a Key Accounts Manager: 3 years (preferred)- Handling Supply Chain System: 3 years (preferred)- Handling Temperature Sensitive FMCG Products: 3 years (preferred)- Handling Fast Food Chain Industry: 3 years (preferred)**Language**:- Mandarin (required)- English (required)- Malay (preferred)
