Non Voice/Voice Customer Service Representative (Japanese Speaker)

Overview
The Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via phone call or emails/chats.
The CSS will be the primary contact for customers or clients of our project's client.
Position Responsibilities:
SNS chat support
Team lead / Trainer / Operation Manager
Qualifications:
Education background:
Fresh graduates are welcome with degrees in any field for foreign candidates.
At least SPM is required for local candidates.
Must have B2 level English Language proficiency (reading, writing, speaking and aural).
Must have JLPT N2 level of Japanese proficiency (reading, writing, speaking and aural).
Seniority levelAssociate
Employment typeFull-time
Job functionSales, Marketing, and Business Development
IndustriesStaffing and Recruiting and Human Resources Services#J-18808-Ljbffr