Online Client Relations Officer

Job Description:

Petronas is seeking a dynamic and enthusiastic Online Client Relations Officer to join our team in Kuala Lumpur. As an Entry Level position, this role is perfect for individuals with at least 1 year of experience who are looking to kickstart their career in client relations. The ideal candidate will be energetic, confident, and possess excellent people management skills with a keen attention to detail.

Responsibilities:
- Manage online client inquiries and provide timely and accurate responses
- Build and maintain strong relationships with clients through various online platforms
- Assist in the development and implementation of online client engagement strategies
- Monitor client feedback and address any issues or concerns promptly
- Collaborate with internal teams to ensure client satisfaction and retention
- Keep abreast of industry trends and best practices in online client relations

Requirements:
- Bachelor's degree in Business, Marketing, Communications, or related field
- 1+ years of experience in client relations or customer service
- Excellent communication and interpersonal skills
- Proficiency in online communication tools and platforms
- Ability to multitask and prioritize in a fast-paced environment
- Energetic and confident personality with a strong attention to detail

Benefits:
- Employee discounts on Petronas products and services
- Relocation allowance for eligible candidates
- Visa sponsorship for international applicants

Working Environment:
At Petronas, we strive to spark creativity and motivation in an environment that inspires greatness. Our team is dedicated to fostering a culture of collaboration and innovation, where every voice is heard and valued.

Deadline to Apply:
Interested candidates should submit their applications by September 13, 2024.

Equal Opportunity Statement:
Petronas is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applications from all qualified individuals, regardless of race, gender, age, religion, sexual orientation, or disability.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.