**Job Title:** Operations Manager
**Company:** AirAsia Group Berhad
**Location:** Johor Bahru, Johor, MY
**Job Type:** Full-time
**Seniority:** Associate Level
**Years of Experience:** 5
### Job Description
AirAsia Group Berhad is looking for an energetic and passionate Operations Manager to join our dynamic team in Johor Bahru. As an Operations Manager, you will play a vital role in overseeing daily operations, optimizing processes, and ensuring our operational objectives are met efficiently. This is an exciting opportunity for individuals who thrive in a fast-paced environment and are dedicated to enhancing operational effectiveness.
### Responsibilities
- **Manage Daily Operations:** Oversee the day-to-day operations of our services and ensure that they are aligned with the company's operational goals.
- **Process Optimization:** Identify, analyze, and implement operational best practices to improve efficiency and reduce costs.
- **Team Leadership:** Lead, motivate, and develop a diverse team to achieve their full potential; conduct regular performance reviews and provide coaching and feedback.
- **Strategic Planning:** Collaborate with senior management to develop and implement operational strategies that align with the company's goals and vision.
- **Budget Management:** Monitor and manage operational budgets, ensuring adherence to financial plans while achieving business objectives.
- **Quality Assurance:** Establish and enforce quality control measures to ensure compliance with company standards and regulatory requirements.
- **Stakeholder Engagement:** Develop strong relationships with internal teams, clients, and partners; act as a liaison between departments to ensure seamless operations.
- **Reporting and Analytics:** Analyze operational data and metrics to provide insights and recommendations for continuous improvement.
- **Problem Solving:** Utilize critical thinking skills to address operational challenges and implement effective solutions.
- **Training and Development:** Identify training needs and facilitate the development of staff to maintain high levels of skill and performance.
### Requirements
- **Education:** Bachelor's degree in Business Administration, Operations Management, or a related field.
- **Experience:** Minimum of 5 years of experience in operations management, preferably within the aviation or travel industry.
- **Skills:**
- Strong critical thinking and analytical skills to assess business operations and identify improvement opportunities.
- Excellent people management skills, with the ability to lead a diverse team and foster collaboration.
- **Personality Traits:** Energetic and passionate about improving operations and fostering a positive workplace environment.
- **Communication:** Exceptional verbal and written communication skills, with the ability to engage and influence stakeholders at all levels.
- **Adaptability:** Ability to thrive in a fast-paced, ever-changing environment and manage multiple projects simultaneously.
- **Technology Proficiency:** Proficient in using operations management software and Microsoft Office Suite.
### Benefits
- Free food provided on-site to ensure our staff remains energized throughout the day.
- Relocation allowance to support your move to Johor Bahru.
- Exclusive employee discounts on travel services and other offerings.
### Working Environment
Join a company that values teamwork and communication. At AirAsia, you'll build strong relationships with colleagues, clients, and partners, creating an atmosphere of mutual respect and collaboration.
### Application Deadline
Please submit your application by **October 4, 2024.**
### Equal Opportunity Statement
AirAsia Group Berhad is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from individuals of all backgrounds, experiences, and perspectives.
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If you are seeking a rewarding challenge where you can make a significant impact in operations, we encourage you to apply and become a part of our vibrant team at AirAsia!How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.
