Vacancies: Selangor/Bandar Tropicana Aman - 1 Vacancy Penang/Bayan Lepas - 1 Vacancy Job Duties & Responsibilities: Inside Sales Support Responsible to source and purchase materials from both local and oversea vendors. To generate customer quotation at advised margin in a timely manner. Be one of the Customer's key contact person for customer order management and attend to customer call. Follow up on account receivables from customer to avoid any delivery block by Finance & assist in remain the positive cash flow. Support in providing the Sales Report to Sales Representative. Attend to customer complaint by understand the details, log in and coordinate with internal stakeholder to provide resolution back to customer within the expected timeframe. Customer Order Management Follow established processes to review the customer purchase orders, communicating with customer if any additional or special requirement is needed. Process customer orders efficiently and accurately by provide the customer confirmation notifications. Perform order entry in system includes entering the sales order, purchase order (to vendor), proforma invoice, good receipt, purchase invoice, delivery note and tax invoice. Communicating with vendor to monitor the efficient arrival of purchased product and provide regular shipment update to customers. Provide customer service by staying on top of outstanding orders and shipments status. Responsible to liaise and working closely with 3rd party service provider or warehouse personnel to ensure the quality and quantity aspect fulfillment of incoming goods. Liaise and coordinate with 3rd party service provider or warehouse personnel for both inbound and outbound deliveries arrangement. Picking the products based on the FEFO follow by FIFO basis. Provide the shipping instruction & complete shipping documents to 3rd party service providers or customers to ensure a seamless delivery to customers. Provide the necessary supports to 3rd party service providers or internal stakeholders to ensure on-time delivery to customers. Handle the product sample order and demo unit request (as required). Administrative Activities Responsible in the assigned administrative activities when necessary. Responsible to have the systematic filing system and necessary record retention to fulfill the ISO9001 standard. Job Qualifications & Skills At least 2 years working experience in relevant field. Solid working experience in trading business is an asset. Familiar with adhesives products and experience in handling dangerous goods will be an added advantage. Familiarity with ERP system knowledge. Effective communication skills and dedication to customer satisfaction. Ability to work independently and a good team player with strong sense of self initiative with pro-active attitude. Good co-ordination, interpersonal and stress management skills. Able to prioritize, excellent in follow through and attention to detail. Good command of English Interested parties, please click "QUICK APPLY" to submit your application, or email: ******** .
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