Capco (The Capital Market Company Group) 4.5 11 reviews · View all jobs
Capco, a Wipro company, is a global technology and management consultancy specializing in driving digital transformation in the financial services industry.
With a growing client portfolio comprising of over 100 global organizations, Capco operates at the intersection of business and technology by combining innovative thinking with unrivalled industry knowledge to deliver end-to-end data-driven solutions and fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance, and the energy sector.
ABOUT THE JOB
You will be part of a Capco team working with clients in the Process Excellence space.
You will be responsible for analysis, design, and consulting support, as well as developing an understanding of our client's strategic direction, issues, and project delivery.
You will be the liaison between business and technical users, and work to ensure project timelines and milestones are met.
Role Overview
To aid our aggressive growth plans in Malaysia, Capco is looking for a strong and dynamic individual with experience of deliverables/responsibilities include:
Drives and executes the overall strategic transformation agenda
Provides thought leadership and steer to Operational Excellence efforts in close partnership with senior management.
Driving holistic change by coaching and empowering people through multiple levers including process reengineering, structural changes, digitisation, policy streamlining, targets and tracking, training, and accountability.
Excellent understanding of process management practices across multiple business lines & functions and proficiency in process improvement methodologies with strong stakeholder engagement skills
Delivers client-centric process improvements across the bank; and builds OE capabilities (via training & coaching).
RESPONSIBILITIES
Contribute to formulation of Operation Excellence strategy
Establish a portfolio of initiatives to achieve target outcomes including driving broad bank-wide cultural transformation
Drive growth and branding of Operational Excellence in the bank, help embed bank wide culture of sustainable continuous improvement
REQUIREMENTS
We are looking for exceptional talent with the following:
More than 5 years of experience with process management and improvements
Proven ability to prioritise issues within a large, rapidly changing environment and manage a wide variety/high volume of tasks while maintaining quality delivery
Outstanding relationship building and ability to engage stakeholders at different levels of seniority and create followership.
Strong influencing and communication skills – oral, written and proven success in communicating process terminology in a simple way
A team player; multi-culturally aware with a proven ability to work in a global service delivery model, with onshore and offshore resources
Ability to perform the role of 'Change/Transformation Leader'
Capco (The Capital Market Company Group)
Capco is a global business and technology consultancy dedicated solely to the financial services industry.
We deliver innovative solutions in banking, capital markets, wealth and investment management and finance, risk and compliance.#J-18808-Ljbffr