Responsible for all activities involved in new product development and product improvement to meet market trend and customer's demand from lab scale to production run, including literature review, raw material evaluation / investigation, benchmark analysis, etc.
Product Development Supervise the setting of specifications for new products, including sources and data for raw materials, manufacturing procedures and finished product testing (standard and performance testing), packaging requirements and Safety & Environment. Assist in sourcing of new or alternative raw materials or alternative suppliers for existing raw materials. Liaise with Purchasing officer in the negotiation of purchase contracts with critical raw material suppliers. Carry out research on new raw material, new technology or process enhancement for quality improvement or value analysis activities Work closely with other internal functions (such as Production, Procurement, Marketing, Sales, etc.) to provide technical expertise and support to achieve business goals Communicate effectively and update regularly to the reporting superiors on project's progression Ensure all the products are in compliance with company's quality standard in terms of product stability, product safety, product efficacy, packaging compatibility and regulatory compliance by carrying out various in-house and external tests Establish Product Manufacturing Procedure to ensure production scale-up is 'right the first-time' to enable product to be launched on time Ensure that Bills of Material are updated for any change to raw materials or formulations relating to manufactured products. Ensure that Raw Material Specifications (RMS) are prepared for any new raw material, RMS are updated for any approved new source of an existing raw material and that all ARMS are current and any changes or additions are distributed to all concerned parties Assist to train and supervise Lab Technicians / Assistants in sample preparations, analysis and instrument operation Technical Service and Support Provide supports to sales team for the competitive and comprehensive proposal of construction system products and solutions to customers basing on the understanding of products' performance, customer' needs, drawing and specification of the projects as well as the performance of competitors' products. Support sales to do demonstrations and application guide for products at site to maintain customer satisfaction. Solve technical problems after-sales services. Provide technical supports in technical seminars, workshop to introduce and promote products Visit customers to collect and analyze field information of customer expectations/problems on product performance/ technical service needs to verify product design suitability to application. Lab Management Define standards, demonstration design and guide subordinates to perform laboratory testing to check product quality or test new formulation of product; document testing results by completing forms, reports, logs, and records. Maintain product performance consistent with product specifications. Maintain and calibrate Lab equipment. Prepare product samples as required #J-18808-Ljbffr
