Job Scope of Customer Service Representative:
Greeting and welcoming patients to the practice
Scheduling, rescheduling, or canceling appointments as needed.
Maintaining patient accounts and records.
Providing text reminders for follow-up appointments.
Keeping track of office supplies and placing orders for more supplies when necessary.
Performing basic accounting tasks such as taking patient payments and preparing billing statements.
Performing general office duties, such as answering telephones, photocopying, and filing.
Job Scope of Marketing Executive:
Manage all social media platforms of the brand (Instagram, Facebook, Google, etc).
Plan, curate, coordinate, and execute the content across all social media platforms.
Online community management.
Liaise with performance marketing agency on digital ad-buys, including managing the ad-spend budget.
Collaborate with internal and external stakeholders in marketing campaigns and activities.
Desk duty for roadshows and events.
By being a part of our team, you will:
Enjoy a modern, rapidly growing practice with an established patient base who knows and trusts them.
Work within a team of like-minded professionals, who support and encourage your professional development.
Have access to personal skills development.
Your application will include the following questions:
Which of the following statements best describes your right to work in Malaysia?
How many years' experience do you have as a receptionist?
What's your expected monthly basic salary?
How would you rate your English language skills?
Which of the following languages are you fluent in?
How much notice are you required to give your current employer?
Do you have customer service experience?
Are you willing to undergo a pre-employment medical check?
About Smile & Co.
Smile & Co. is a new dental clinic in the beautiful neighbourhood of Damansara Heights.
We provide a full range of dental services which include general dentistry, restorative, and aesthetic dental procedures.
The team at Smile & Co. has been carefully curated to provide the best dental experience for our patients.#J-18808-Ljbffr