RECOVERY CUM ADMIN ASSISTANT (RECOVERY FOR STRATA MANAGEMENT)About the roleAs a Recovery Cum Admin Assistant at AI PROPERTY MANAGEMENT, you will play a crucial role in the company's strata management operations.
In this full-time position based in Iskandar Puteri Johor, you will be responsible for managing debt recovery processes and providing administrative support to the team.
This is an excellent opportunity to join a dynamic company and further develop your skills in the administrative and recovery fields.
What you'll be doing
Liaise with JMB/MC regarding Resident's debt recovery
Coordinate and manage the debt recovery process for outstanding strata maintenance fees
Prepare and send demand letters, follow up on payments, and liaise with owners and tenants
Maintain detailed records of all recovery efforts and update the company's database accordingly
Negotiate repayment terms with owners in arrears and establish manageable payment plans
Provide administrative support including filing, document preparation, and correspondence
Assist with the organisation and maintenance of the company's physical and electronic records
Contribute to the development and implementation of efficient administrative processes
Provide excellent customer service to all stakeholders, including owners, tenants, and other external parties
What we're looking for
Minimum 2 years' experience in a similar administrative or recovery role, preferably in the property management or strata industry, but fresh graduates are also encouraged to apply
Minimum diploma or degree in Property Management, Real Estate, Business Administration, or a related field is a plus
Strong communication and interpersonal skills, with the ability to interact effectively with a diverse range of stakeholders
Proficient in Microsoft Office suite, including Excel, Word, and Outlook
Excellent organisational and time management skills, with the ability to prioritise tasks and meet deadlines
Attention to detail and a commitment to accuracy in all work tasks
Proactive and self-motivated, with a problem-solving mindset
Basic knowledge of accounting needed
Must be able to travel for site visits / Tribunal case hearings
What we offerAt AI PROPERTY MANAGEMENT, we are committed to creating a supportive and inclusive work environment that empowers our employees to thrive.
We offer a competitive salary, opportunities for career development, and a range of wellness initiatives to promote work-life balance.
Additionally, we provide comprehensive training and mentorship to help you succeed in your role.
About usAI PROPERTY MANAGEMENT is a leading provider of innovative property management solutions in Malaysia.
With a strong focus on customer service and technology-driven solutions, we strive to deliver exceptional experiences for our clients and their communities.
As a rapidly growing company, we are committed to fostering a dynamic and collaborative workplace where talented individuals can contribute to our continued success.
Apply now to join our team and be a part of our exciting journey!
Company informationRegistration No.
JM0911666-U
Your application will include the following questions:
What's your expected monthly basic salary?
Which of the following types of qualifications do you have?
Which of the following Microsoft Office products are you experienced with?
Are you willing to travel for this role when required?
Do you have customer service experience?
Do you have credit collections experience?#J-18808-Ljbffr