Account & Relationship Management (Sales)
Full time
No Relocation Assistance Offered Job Number #164277 - Selangor, Selangor, Malaysia
Who We Are
Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!
Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.
If you want to work for a company that lives by their values, then give your career a reason to smile...every single day. As the Customer Development Manager, you are responsible for achieving sustainable growth in sales, profitability, market share, and product distribution. You will also play a crucial role in strengthening organizational effectiveness and efficiency.
We are looking for a Regional Team Lead - Indirect Trade (IDT) who is responsible for developing and supporting the partnership between Colgate and the distributors/customers in the assigned geography to deliver net sales, volume, distribution, NPAT, and market share targets.
You will:
Manage a team of Customer Development Managers/Associate Managers in building relationships with key contacts (e.g., distributors, store managers) and providing customers with objective and credible analysis of their business in order to ensure that accounts carry an excellent portfolio of Colgate products that receive optimal exposure at the retail store level.
Monitor activity at store level and communicate category, product (e.g., pricing, product assortment, and placement), and competitor's information to internal stakeholders to enable proactive response with new strategies and tactics.
Manage team's objectives (within the local priorities, Customer Development Strategy, and Global Customer Strategy framework) in line with the mission and goals, while building CP's & the Customer's mutual business and to satisfy target consumer/shopper needs.
Define the specific roles of individuals within the team, promote teamwork, and ensure the team is motivated to deliver results.
Establish specific KPIs and ensure tracking methods and communication are in place to review the progress and alignment towards overall company goals, set and refine specific action plans for each team member to support their achievement.
Provide coaching and feedback and ensure adequate training to team members; evaluate performance and develop IDPs, advise on career paths and provide opportunities for development, acting as a role model and reinforcing desired behaviors.
Communicate the team perspective to subsidiary commercial and business planning processes.
Requirements
Bachelor's degree in Business or equivalent from an accredited college or university.
Minimum 10 years of experience in distributor management, preferably in a multinational FMCG company with leading brands.
Strong stakeholder management skills.
Our Commitment to Diversity, Equity & Inclusion
Achieving our purpose starts with our people — ensuring our workforce represents the people and communities we serve — and creating an environment where our people feel they belong; where we can be our authentic selves, feel treated with respect, and have the support of leadership to impact the business in a meaningful way.
Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.#J-18808-Ljbffr