Retention Manager

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Full time
AvaTrade, founded in 2006, is a pioneering broker in the online trading industry. With around 400,000 registered customers globally, executing over three million trades a month, AvaTrade offers a broad spectrum of trading instruments across various markets. The company's highly regulated structure and user-oriented perspective make it unique in the field of online trading.
Role Description
This is a full-time hybrid role for a Retention Manager at AvaTrade in WP, Kuala Lumpur, with flexibility for some remote work. The Retention Manager will be responsible for developing and implementing customer retention strategies, analyzing data to enhance customer retention, communicating effectively with customers, and providing excellent customer service.
Qualifications
Customer Retention, Retention Strategies, and Analytical Skills
Strong Communication and Customer Service abilities
Experience in the online trading industry is a plus
Bachelor's degree in Marketing, Business, or related field#J-18808-Ljbffr