ATD Solution is a leading EnterpriseArchitecture firm in Asia Pacific. We are dedicated in deliveringour specialised CONSULTING, COACHING and LEARNING services fororganisations to accelerate digital transformation, developinnovative business models and capture new growth opportunities.Our offices is located in 4 different countries namely Malaysia,Singapore, Indonesia and Hong Kong.
At ATDSolution, client relationships are our top priority. Our Malaysiaand Singapore office is rapidly growing and ready to achieve thenext level of expansion in the market. We're looking for adedicated and personable Sales Executive/ Sales Associates toengage with potential customers through phone and emailinteraction. The ideal candidate will have a passion for helpingothers and a drive for providing exceptional customer service.Apply today and help us build meaningful, long-lastingrelationships that move our business forward.
Objectives of thisrole The objective of a SalesExecutive/Sales Associates role is to promote products or servicesover the phone and email to generate sales, secure appointments, orgather information from potential customers. Key objectivesinclude:
SalesGeneration: Drive sales growth by reaching out toprospective customers and converting leads into actualsales.LeadQualification: Identify and qualify potentialcustomers based on their interest and ability to purchase, ensuringa higher conversionrate.Customer RelationshipBuilding: Establish rapport and build relationshipswith potential customers, fostering trust and brandloyalty.MarketResearch: Gather valuable insights and feedback fromcustomers that can inform marketing strategies and improve productsor services.AchievingTargets: Meet or exceed set targets and performancemetrics, contributing to the overall success of the sales team andorganization.AppointmentSetting: Schedule appointments for salesrepresentatives to meet with potential clients, thereby enhancingthe sales process.Responsibilities Outbound Calling:Make calls to potential customers to promote products orservices.LeadGeneration: Identify and qualify leads by gatheringinformation from potentialcustomers.CustomerEngagement: Build rapport with customers tounderstand their needs and schedule appointments or salesvisits.RecordKeeping: Maintain accurate records of calls,customer interactions, and sales using customer relationshipmanagement (CRM)software.FeedbackCollection: Gather customer feedback about theirexperiences with the product orservice.MeetingTargets: Work towards achieving daily, weekly, ormonthly targets for calls, sales, orappointments.Requirements CommunicationSkills: Excellent verbal communication skills andthe ability to articulateclearly.Persistence:Ability to handle rejection and staymotivated.SalesSkills: Experience in sales or customer service ispreferred.ComputerProficiency: Familiarity with CRM systems and basiccomputer skills for dataentry.TimeManagement: Strong organizational skills to managecalls and follow-up actions.Qualifications: Fresh graduates of Diploma or Degree or min 1to 2 years experience in tele-marketing, sales, outbound calling orcustomer service Moderate proficiency inBusiness English Communication and WritingWork Environment: Sales Executive/Sales Associates work in anoffice setting Monday to Friday 9am –530pm