Sales & Operations Support ManagerJob Title: Sales & Operations Support Manager
Work Location: Malaysia
Who You Are and What You'll DoAs our Sales & Operations Support Manager, you will be expected to work closely with our Customer Development (CD) team on forecast accuracy to build into volume plans and ensure demand phasing has sufficient stocks for the current month and the following months. You will manage short-term requests from the business and act as the key contact for related business requests from distributors on the LeverEdge system for Malaysia, working with our Third-Party Support that includes master data setup in the LeverEdge system.
Team Structure:
Reporting to: MYSG Business Operations Lead
Direct reports: N/A
Indirect reports: N/A
Your Role/Key Responsibilities:Forecast Accuracy & Forecast Demand
Forecast consolidation from the Customer Development (CD) team for the current month and the next 2-3 months.
Ensure all demand phasing sufficiently covers demand for the current month and the following months.
Advise on the additional stock request for the current month for stock allocation.
Liaise regularly with Planner and Customer Service for the incoming stocks against customer forecasts and orders.
Share weekly gaps demand vs forecast to CD team & forecast accuracy during CD monthly meetings and identify gaps for action.
Involve in Customer Development (CD) Planning Meetings.
Manage proprietary & Chains' forecasts and phasing within the shelf-life matrix.
Manage slow-moving and obsolete stocks (SLOB) by highlighting slow and non-moving stocks to the business to generate appropriate actions.
Master Data Maintenance for Price and Hierarchy Product Master Category, Location.
Supporting business processes for Distributor recruitment and termination, business requests from Distributors.
User acceptance test (UAT) representative for Unilever Food Solutions (UFS).
Key Stakeholders:Internal: Customer Development, Demand & Supply Planner, Logistic and Distribution, Customer Service
External: Key Chains customers
Travel:
5-10% of the time for travelling.
What You'll Need To SucceedBachelor's degree in Supply Chain, Logistics or Engineering.
Minimum of 3 years of work experience in business operations, business excellence, demand and supply in Supply Chains.
Solid analytical skills, bias for action, responsibility and accountability.
Project management skills.
Strong team spirit, proactive approach to issues and opportunities.
How to Apply:
Please apply online and add your updated resume. Your application will be reviewed against our requirements, and we will be in touch to provide you with an update on the status of your application if shortlisted.
About Unilever:
Be part of the world's most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us. We promote innovation, big and small, to make our business win and grow; and we believe in business as a force for good. Unleash your curiosity, challenge ideas, and disrupt processes: use your energy to make this happen. Our brilliant business leaders and colleagues provide mentorship and inspiration, so you can be at your best. Every day, many Malaysian households use our products to feel good, look good and get more out of life-giving us a unique opportunity to build a brighter future.
Every individual here can bring their purpose to life through their work. Join us and you will be surrounded by inspiring leaders and supportive peers. Among them, you will channel your purpose, bring fresh ideas to the table, and simply be you. As you work to make a real impact on the business and the world, we will work to help you become a better you.
En tant qu'employeur responsable et inclusif, Unilever est attentif à la diversité et à la mixité de ses équipes. Nos recruteurs sont engagés et veillent à l'application de processus de recrutement non-discriminants.
Tous nos postes sont ouverts aux personnes en situation de handicap et Unilever accompagne ses collaborateurs dans la mise en place d'éventuels aménagements de poste et de dispositifs d'accessibilité.#J-18808-Ljbffr