Senior Client Operations Officer, Group Invoicing M/FJob descriptionBusiness type
Types of Jobs - Finance / AccountingJob title
Senior Client Operations Officer, Group Invoicing M/FContract type
Permanent ContractExpected start date
02/01/2025Management position
NoJob summaryThis role is responsible for setting up new and renegotiated fee schedules in the billing system according to established policies and procedures. Maintain client's data efficiently and accurately in the billing system.This role will support the Europe region with working hours between 09:00 AM and 6:00 PM (Malaysia time).What will you do?Setting up new and renegotiated fee schedules into the billing system according to established policies and procedures, including non-standard setups.
Contribute to the set-up of the billing system such as data analysis and impact analysis. Provide data to the invoicing system, follow up on manual and automated data loads.
Perform four-eye principle validation on all manual updates to the billing system and escalate to the management team in case of non-standard requests.
Ensure complete submission of the Invoicing Setup evidences (external sources and checklists duly filled in) in line with the time frame set by the Team Manager.
Ensure invoices are approved in sufficient time to meet Client Service Level Agreement. Run final complex invoices and prepare electronic results for distribution.
Escalate all invoice issues (i.e. late delivery, adjustments, etc.) as per employee guidelines.
Perform reviews of data derived to calculate fees from various sources to ensure integrity.
Ensure invoice distribution is performed accurately based on client's standing instructions (post, email, fax, duplicate invoices).Position locationGeographical area
Asia, MalaysiaCity
PutrajayaCandidate criteriaMinimal education level
Bachelor Degree / BSc Degree or equivalentAcademic qualification / Speciality
Tertiary education in Finance and Banking.Level of minimal experience
0-2 yearsExperience
Experience in fee set-up, strong data analytical skill (especially from one system to another system).
Experience in managing multiple competing deadlines and manual processes in a fast-paced environment.Required skills
Knowledge in IS Invoicing process and IS services background.
Experience in Custody and Fund Accounting.Technical skills required
Advanced user of Microsoft Excel (including VBA and SQL) and other Microsoft Office applications.
Demonstrated attention to detail coupled with good problem-solving skills, analytical and numeric reasoning skills.Languages
English
#J-18808-Ljbffr