Add expected salary to your profile for insights.
Doo Group is a global financial services group with FinTech as its core.
With our 10 major business lines, spanning Brokerage, Wealth Management, Property, Payment & Exchange, FinTech, Financial Education, Health Care, Consulting, Cloud, and Digital Marketing, Doo Group has seamlessly provided clients with comprehensive products and services across the world.
Through a one-stop approach, Doo Group remains committed to helping our clients achieve an ideal financial life while moving towards a better future together!
Looking for a New Challenge?
Join Us as We Expand Globally!
As we continue our global business expansion, we're on the lookout for talented individuals who are motivated to support our strategic goals and initiatives.
Join a team that values innovation and growth.
DOO you have what it takes?
What you'll be working on:
Handle customer inquiries via phone, email, and online chat.
Support customers' financial investment needs, including opening trading accounts and inquiries about financial products such asstocks, futures, funds , etc.
Provide financial product training to customers and sales personnel.
Coordinate with relevant departments to resolve issues and handle complaints.
Summarize customer feedback to improve service quality.
What we're looking for:
Bachelor's degree in Finance/Banking or any other related majors are preferred.
Minimum 3-4 years of working experience in supporting clients' inquiries in Financial Services/Stockbroking/ Securities Operations, Investment Banking, or Funds Services Operations are preferred.
Proven fintech, banking, or financial industry expertise, with a strong understanding of financial products, services, and regulations.
We are looking for Mandarin-speaking candidates who will be serving Mandarin-speaking customers.
What we offer:
Seeking to expand your regional work experience?Work alongside industry-leading professionals from around the globe in an environment filled with opportunities for continuous learning and growth.
We value your well-being- You'll find it here along with our comprehensive medical, dental, optical, and wellness benefits.
We appreciate your contributions with a13th-month salary and performance bonus .
We reward our best employees withquarterly employee recognition awardsin USD.
Feeling drowsy after lunch?Take advantage of our smart pantry access and weekly tea break/lucky draw.
Life as DOOers
At Doo Group, we embrace a culture where continuous growth, collaboration, and creativity are at the heart of everything we do.
As a DOOer, you'll collaborate with top professionals from around the globe, dive into exciting projects, and play a pivotal role in shaping the future of finance.
Discover your potential with Doo Group.
Apply now and be part of our success story!
#DooBeyondLimit #TogetherWeDooMore #SucceedYourCareerWithDoo
How do your skills match this job?Sign in and update your profile to get insights.
Your application will include the following questions:
Which of the following statements best describes your right to work in Malaysia?
How would you rate your Mandarin language skills?
What's your expected monthly basic salary?
How many years' experience do you have as a Customer Service Executive?
Which of the following languages are you fluent in?
How much notice are you required to give your current employer?
Do you have a Bachelor Degree?#J-18808-Ljbffr