Senior Executive, Client Management

Title: Senior Executive, Client ManagementLocation: Petaling Jaya, MY, MY
Global Business Unit: CG
Job Function: Client Management
Requisition Number: 166149
Job SummarySupport the day-to-day operations of client accounts to ensure smooth client business integration and drive growth of clients.
General ResponsibilitiesSupport superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources.
Conduct business analysis to understand market situation and clients' requirements to support development of business plans.
Prepare documents on business integration, including processes and system setups.
Prepare report and track the accuracy of clients' profit and loss.
Identify opportunities to expand services provided to clients, introduce additional VAS services to clients, and share leads with Business Development.
Coordinate with internal DKSH departments to ensure all operational issues/service complaints are resolved effectively and timely.
Prepare relevant documents for business communications and business review meetings.
Coordinate and communicate all planned activities to all operational departments and Business Units.
Functional Skills and KnowledgeDemonstrate basic understanding of FMCG industry/business/products.
Demonstrate basic client management and communication skills.
Proven advanced numeracy and quantitative analysis.
Demonstrate proficiencies in office productivity tools (e.g.
Excel, Word, and PowerPoint).
Demonstrate fluency in local language and ideally in English, both written and spoken.
Preferably with experience on handling of social media and agency house.
EducationCertificate/diploma in Business Administration, or equivalent.#J-18808-Ljbffr