Senior Specialist, Infrastructure | TNG Digital
About the jobWe fuel the ideas and ambitions of our people with an environment built on Our DNA of Love, Entrepreneurship, Agility, and Passion – LEAP!We are a culture that empowers everyone to innovate and create solutions that will leave a positive impact on our communities and our nation, Touch 'n Go will always be here to inspire our talents to grow as leaders and innovators giving you the power to make a difference.What would you do?Manage and oversee the organization's infrastructure, including servers, storage, networking, and other hardware systems.Develop and implement strategies for maintaining and enhancing the infrastructure to meet the needs of the organization.Work closely with other departments to understand their infrastructure needs and ensure that those needs are met.Lead and manage a team of infrastructure professionals, providing guidance and direction to ensure that the team is performing at a high level.Evaluate new hardware and software solutions and make recommendations for adoption.Develop and maintain policies and procedures related to infrastructure management and security.
Ensure that all infrastructure systems are secure and compliant with relevant regulations and standards.Monitor infrastructure performance and proactively address any issues to minimize downtime.Develop and manage the infrastructure budget, ensuring that spending is within budget and aligned with organizational priorities.Design, configure, and maintain network infrastructure, including routers, switches, firewalls, and wireless networks to ensure optimal performance and reliability.Troubleshoot, identify, diagnose, and resolve network-related issues and outages.Ensure network security measures, including firewalls, VPN, and IDS/IPS/NDR systems, are consistently updated and managed.Monitor network traffic to identify bottlenecks, vulnerabilities, and areas of improvement.Collaborate and work closely with other departments to understand networking requirements and provide technical support for various IT projects.Maintain thorough documentation of network configurations, policies, and procedures for future reference and compliance needs.Liaise with and coordinate external vendors for support and equipment procurement related to networking infrastructure.Who should join us?Bachelor's degree in Computer Science, Information Technology, or related field.7+ years of experience in IT operations, with at least 3 years in a leadership role.Strong understanding of security in the domain of network and infrastructure.Strong technical skills in hardware and software systems, networking, and other IT technologies.Excellent leadership and management abilities, with experience leading teams of IT professionals.Strong problem-solving skills, with the ability to proactively identify and address IT issues.Excellent communication skills, with the ability to explain technical concepts to non-technical stakeholders.Knowledge of relevant regulations and standards related to network, infrastructure and security.Ability to operate in extreme high pressure situations, successfully handle multiple competing priorities.Team leadership, talent development and excellent analytical and problem-solving skills.CCNA related certification is a strong plus.
Other certifications like CompTIA Network+, Cisco Certified Internetwork Expert (CCIE), or equivalent are advantageous.Proficiency in network protocols (TCP/IP, BGP, OSPF, etc.
)Experience with network hardware such as Cisco, FortiGate, H3C and other Zscaler products.Hands-on experience with network monitoring tools and technologies (e.g., SolarWinds, Nagios).Familiarity with network security practices (firewalls, VPN, etc.
).Knowledge of wireless network management and troubleshooting.We believe that you have what it takes to fit into the Touch 'n Go family and help revolutionize the Fintech industry by paving the way to a cashless society.
If you're ready to take the next step, apply now!Touch 'n Go is an organization that strives to provide Equal Opportunity Employment, based on merit, qualifications, capabilities, and calibre.
It is Touch 'n Go's policy to not discriminate based on age, race, religion, colour or other personal status, identity or characteristics.
Fair Opportunity is Our Value and Practice.
Please advise us of any accommodations you may need by e-mailing:****** : Only shortlisted candidates will be contacted.Let's keep LEAP-ing forward together!Seniority levelMid-Senior levelEmployment typeFull-timeJob functionInformation Technology#J-18808-Ljbffr