Job Description:
DXC Technology (NYSE:DXC) - where brilliant people embrace change and seize opportunities to advance their careers and amplify customer success.
People are the heart of our business.
We support each other and work as a team, globally and locally to deliver excellence for our customers and colleagues.
We live in more than 70 countries, speak multiple languages and work with over 6,000 customers on almost every continent.
We use the power of technology to deliver mission critical IT services that move the world.
At DXC we pride ourselves on delivering excellence in everything we do.
What this means for you is the opportunity to be a part of delivering innovative solutions and helping to solve real business problems for a wide variety of valued clients.
Roles and Responsibilities:
Collaborate with clients to understand their business requirements and translate them into effective ServiceNow solutions.
Provide expert consulting advice based on industry best practices.
Design, configure, and customize ServiceNow modules, with a focus on portal experiences.
Conduct system analysis, process mapping, and gap analysis to identify areas for improvement and optimization.
Develop and implement ServiceNow best practices and standards.
Offer technical guidance and support to clients and project teams.
Conduct training sessions and facilitate knowledge transfer to ensure successful adoption of ServiceNow solutions.
Stay updated with the latest ServiceNow releases, features, and industry trends.
Design and develop web components using AngularJS, ReactJS, JavaScript, and CSS.
Utilize strong knowledge of AngularJS and JavaScript, particularly with widget customizations.
Implement scripting, business rules, script includes, and scheduled jobs within the ServiceNow platform.
Create client scripts, UI actions, and custom portal elements.
Develop and modify Angular templates.
Implement field validation using HTML and Angular.
Create and implement complex portal pages, widgets, and macros.
Implement designer-provided user interfaces, ensuring alignment with UI designs across various portal pages.
Resolve UI performance bottlenecks and complex widget defects.
Create and maintain comprehensive technical documentation, including design specifications, user guides, and release notes.
Requirements:
Minimum of 5 years of experience as a ServiceNow Consultant, with a focus on Portal Experience.
Strong knowledge and hands-on experience in AngularJS, JavaScript, widgets, and macros.
Extensive experience in ServiceNow platform configuration, customization, and administration.
Solid understanding of ServiceNow architecture.
Familiarity with ITIL best practices and IT service management processes.
Excellent problem-solving and analytical skills.
Strong communication and interpersonal abilities.
Ability to work independently as well as collaboratively within a team environment.
We are an Equal Opportunity Employer: DXC is proud to be an equal opportunity employer and we welcome submissions from people from all walks of life.
We celebrate our diversity and recognize it is the unique contributions of our people that give us our edge.
We stand by the 'bring your whole-self to work' philosophy.
It is our inclusive culture that powers our results, and our company grows only if our people grow.
Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy.#J-18808-Ljbffr