Specialist - Policy Member Maintenance

At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone.If you believe in developing a better tomorrow, read on.About the RoleResponsible for delivering standard reports on periodic basis as required by the business for operations, regulatory, statutory purposeJob Description:1. Work with specialist/team lead to gather business requirement.2. Identify the area where automation will help operations.3. Identify required datapoints and collate data from multiple data source/teams.4. Prepare design document.5. Develop Power Query / macros in Excel VBA required to automate business process (with system integration and not limited to VBA only)6. Provide support / improve existing Excel automations.7. UAT testing on automation8. Forward thinker in anticpating the potential problem that may arise and provide proactive solutions promptly.9. Openness to learning new methodologies and ways of automation.Operation Support and Others :1. Provides technical support and mentorship to users on macro/automation/ and on-going maintenance.2. Cross supports across operations as required.3. Performs other responsibilities and duties periodically assigned by immediate manager to meet business requirements.Financial and Non-Financial Measures:1. Able to ease all manual work around processing, case allocation and chip in to process improvements.