We are seeking a skilled Specialist, Server & Messaging to join our team at Averis in Kuala Lumpur.
About Us:
Averis is a Global Business Solution (GBS) organization that aims to improve lives by developing resources sustainably. Our people are crucial in helping us realize our vision to support customers in creating value for the Community, Country, Climate, Customer and Company.
Job Summary:
Monitor, maintain, and manage Servers and Infrastructure services operating on those servers. Infrastructure services include Anti-virus systems, Databases, Active Directory, Exchange Mail, File services, Terminal Services, IT Scanning, and web servers.
Ensure that servers are designed appropriately based on Availability and Capacity plans with performance and up-time applicable for Service Level Agreements.
Participate in design, implementation, and enhancement of servers and Infrastructure services set-up and configuration.
Monitor server and infrastructure services, manage event logs, and take remedial action.
Prepare capacity and availability trends and reports for analysis.
Design and implement housekeeping routines, monitor system and infrastructure service logs.
Ensure backup operations are executed and completed, ensure integrity of backup operations periodically, restore from backup as required.
Design and implement batch job management routines, ensure batch jobs are scheduled optimally, manage failed batch jobs.
Design and implement print queue management routines.
Review/modify/create related documents such as SOP, RCA, KB, etc.
Ensure all servers supported meet Group IT security compliance requirements.
Install, configure, and provide L2 and L3 support to related incidents/service request/root cause analysis for Infrastructure Systems.
Requirements:
Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Engineering (Computer/Telecommunication), Computer Science / Information Technology or equivalent.
At least 5 years of working experience in the related field is required for this position.
Must have experience in managing L2/L3 issues (ability to systematically troubleshoot, research, and diagnose root cause for an incident or problem).
Relevant experience on core Windows (Window 2012 R2, 2016, 2019) and cluster troubleshooting, installing, configuring.
Experience in any of the following layered products (one mandatory and more than two are added advantage): Active Directory/DNS/DHCP/Exchange/RDS/RDWeb/TCP/IP IIS & FTP Citrix/Backup Exec/Veeam.
Able to work after working hours and midnight standby.
Certified or pursuing certification in: Citrix CCA/CCEE, Microsoft MCSE, MCSA, ITIL Foundation.
Knowledge of the following is desirable and advantageous:
Monitoring Tools - Solarwinds
Patching & Remote Deployment - ManageEngine Desktop Central Management
Scripting - Powershell
Office 365
SSO - AccessMatrix
What We Offer:
We offer a competitive salary range of RM120,000 - RM180,000 per annum, depending on experience, plus benefits and opportunities for career growth.#J-18808-Ljbffr